Terms and Conditions & Privacy Policy

A- GENERAL
This document details the Terms and Conditions, Privacy Policy, and Cookie Policy, hereinafter referred to as “THE AGREEMENT,” applicable to the use of the program podemosserheroes.yfse.org, a platform designed to receive donations for the program Podemos Ser Héroes, hereinafter referred to as “THE PROGRAM”. The funds raised are dedicated to massively expanding global forestation through initiatives such as the creation of rainforest nurseries and large-scale forestation projects. THE AGREEMENT must be read, understood, accepted, and adhered to by the users of THE PROGRAM, hereinafter referred to individually as “USER” and collectively as “USERS,” and it is always applicable in its current version at the time of use.
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B- THE AGREEMENT
THE AGREEMENT may be freely updated by Podemos Ser Héroes at its discretion, taking immediate effect upon publication on THE PROGRAM’s website. Podemos Ser Héroes is not obligated to announce these updates through any additional means.
Podemos Ser Héroes does not require USERS to perform any activity within THE PROGRAM. USERS who do not accept THE AGREEMENT may engage with THE PROGRAM at their own risk. It is assumed that USERS accept the terms set forth in THE AGREEMENT; otherwise, Podemos Ser Héroes is not responsible for the use or consequences arising from it.
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C- INTELLECTUAL AND INDUSTRIAL PROPERTY
THE PROGRAM allows USERS to access, understand, and use Podemos Ser Héroes initiatives exclusively for personal and environmental purposes, without commercial intent. USERS may not copy, publish, market, reproduce, adapt, or modify THE PROGRAM, nor use or commercially exploit its content without written authorization from Podemos Ser Héroes.
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D- PRELIMINARY CONSIDERATIONS
Podemos Ser Héroes has established procedures to ensure that educational and technical information is clear and accurate. In case of an error beyond our control, it will be corrected immediately.
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E- ELECTRONIC DONATION
A donation is the act of giving funds or material goods out of solidarity between two natural or legal persons. For the purposes of this document, the term DONATION will be interpreted in accordance with this definition.
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F- DONATIONS TO THE "PODREMOS SER HÉROES" PROGRAM
Donations to the “Podremos Ser Héroes” program are accepted exclusively in U.S. dollars and are available for both PERSONAL and CORPORATE contributions. We offer two donation options:

Suggested fixed amounts:
- Choose from predefined amounts to make your contribution quickly and easily.
Custom amounts:
- Enter your preferred amount using the “other amount” option or select “50 dollars or more,” with a maximum limit of $200.

As a token of appreciation, depending on the amount donated, you may receive digital incentives provided by the “Podremos Ser Héroes” program.
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G- DIGITAL INCENTIVES
As a token of appreciation, donors may receive digital incentives based on the donated amount, which may include, but are not limited to:
• Digital participation certificates.
• Digital recognition badges.
• Exclusive access to eBooks.
• Other digital materials related to the Podemos Ser Héroes program.
Podemos Ser Héroes reserves the right to modify the incentives offered depending on availability and ongoing campaigns. These incentives are personal, non-transferable, and have no commercial value. Incentives will be sent to the email address provided by the USER during the donation process.
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H- CANCELLATION AND REFUND POLICY
Cancellation Policy:
Once a donation has been made, it cannot be canceled under any circumstances due to the nature of the transaction and the immediate allocation of funds to the program’s activities.

Refund Policy:
Donations are non-refundable, as they are considered final and irrevocable.
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I- DATA SECURITY AND PRIVACY
Podemos Ser Héroes collects the following user data: first name, last name, country, phone number, and email address. This information is used exclusively to manage donations, send communications related to the program, and issue the digital incentives mentioned in this agreement. Podemos Ser Héroes guarantees that this information will not be shared or sold to third parties under any circumstances.
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J- COOKIE POLICY
THE PROGRAM’s website uses cookies to enhance the user experience and provide personalized service. The use of cookies is detailed in the Cookie Policy, which must be accepted when browsing and using the services offered by Podemos Ser Héroes.
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K- LIMITATION OF LIABILITY
Podemos Ser Héroes is not responsible for any damage or loss resulting from the improper use of THE PROGRAM’s website or inaccurate information provided by the USER. Additionally, Podemos Ser Héroes assumes no responsibility for technical issues, connection failures, or any other problems beyond its control that prevent a donation from being completed or digital incentives from being delivered.
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L- WARRANTY POLICIES
Podemos Ser Héroes does not offer warranties on goods or products, as donations do not involve the delivery of physical items. The digital incentives provided as a token of appreciation have no commercial value and are therefore not subject to warranty claims or refunds.